FAQ

Q: How long will my order take to arrive?

A: Orders get processed and shipped out within 1–3 business days.

US domestic delivery generally requires 7–14 business days, subject to local logistics conditions.

Q: Can I modify or cancel my submitted order?

A: Order revisions and cancellation requests can only be accepted prior to shipment.

Once goods leave our warehouse, no further adjustments will be allowed.

Q: Does this shop support returns and exchanges?

A: We provide a 30‑day return‑and‑exchange window starting upon delivery receipt.

All products must remain unused, unwashed, with original tags and packaging fully intact.

Q: Why are there minor color differences between product photos and real apparel?

A: Slight tone inconsistencies may arise from different screen output settings and fabric production batches.

Such small variations are normal and will not count as product defects.

Q: How can I track my shipment?

A: Once your order is dispatched, our system will automatically forward the tracking number to your registered email for real‑time delivery status checking.