Q: How long will my order take to arrive?
A: Orders get processed and shipped out within 1–3 business days. US domestic delivery generally requires 7–14 business days, subject to local logistics conditions.
Q: Can I modify or cancel my submitted order?
A: Order revisions and cancellation requests can only be accepted prior to shipment. Once goods leave our warehouse, no further adjustments will be allowed.
Q: Does this shop support returns and exchanges?
A: We provide a 30‑day return‑and‑exchange window starting upon delivery receipt. All products must remain unused, unwashed, with original tags and packaging fully intact.
Q: Why are there minor color differences between product photos and real apparel?
A: Slight tone inconsistencies may arise from different screen output settings and fabric production batches. Such small variations are normal and will not count as product defects.
Q: How can I track my shipment?
A: Once your order is dispatched, our system will automatically forward the tracking number to your registered email for real‑time delivery status checking.